Alexis Lautenberg, Chairman, Swiss Finance Council
Roberto Viola, Director General, DG CONNECT, European Commission
Anke Bridge, Head of Digital Solutions and Delivery, Credit Suisse
Veronica Lange, Head of Innovation, UBS
Moderated by
Judith Hardt, Managing Director, Swiss Finance Council
The panel will look at the client perspective and reflect on the changing expectations of consumers.
Digitalisation puts the client at the heart of the new business models. How will the client relationship
change? What are the key challenges for the industry in responding to the customers’ needs? Data will
play a key role in defining new business models and services. How can we reconcile this development
with the need for data protection, data privacy and data ownership? Are consumers ready for this brave
new world? Do they need more information, more education, more choice?
Mark Branson, Chief Executive Officer, FINMA
Tom de Swaan, Chairman of the Board, Zurich Insurance
Monique Goyens, Director General, BEUC
Jean-Paul Servais, Chairman of the FISC (Financial Innovation Standing Committee), ESMA
Axel Weber, Chairman of the Board of Directors, UBS
Moderated by
Wim Mijs, Chief Executive Officer, European Banking Federation
What are the challenges and opportunities for banks in the digital era? How robust is the competition
from new FinTechs? Is there an unlevel-playing field? Digitalisation will improve banks’ ability to manage
and analyse data. But will they be able to take advantage of these new possibilities? How are banks
positioning themselves in the new digital world? Are globally active global banks well placed to benefit
from these new developments? Can regulation play a role and what should be the role of supervisors?
Laura Ahto, Chief Executive Officer, BNY Mellon’s European Bank
Veronica Augustsson, Chief Executive Officer, Cinnober
Jesper Berg, Director General, Danish FSA
Andrea Enria, Chairman, EBA
Urs Rohner, Chairman of the Board of Directors, Credit Suisse
Moderated by
John O’Donnell, Chief Correspondent, Reuters
Olivier Guersent, Director General, DG FISMA, European Commission
